Donation to Thread Together Limited

Free Standard Shipping
Complimentary standard shipping on all orders within Australia.

Express Shipping
Flat rate of $15 for express shipping. Delivery is expected within 1-4 business days from the date of fulfilment.

International Shipping
Flat rate of $60 AUD for international orders. Delivery time is estimated between 6-27 days. Check the Australia Post website for more accurate estimates.

• Duties and taxes are not collected at checkout.
• Please consult your local customs office to understand any fees your order may incur.
• Any duties and taxes are payable by the customer upon arrival of goods.

Artwork Shipping
Please email us at customercare@showroom-x.com for a shipping quote.

Showroom-X is happy to provide an exchange, credit or refund any fashion order. Please note, we do not accept returns on sale items or artwork.

• Please lodge your return within 5 days of receiving your item.
• Your return will need to be posted within 10 days of receiving your item.
• Customers are responsible for return shipping costs.
• Please lodge your return via our Returns Portal or emailing customercare@showroom-x.com.
• Items must be unused with all designer and/or Showroom-X tags and packaging still attached and intact. This is a must, and we thank you for your understanding.
• Items must be free from makeup and perfume (so please be mindful of this when trying your garments on).
• Please email customercare@showroom-x.com with any questions.