Shipping
Fashion Orders
Domestic Shipping (Australia)
Free Standard Shipping: Complimentary (2-8 business days) with Australia Post.
Express Shipping: $15 flat rate (1-4 business days) with Australia Post.
Please note these are only estimates and delivery times cannot be guaranteed
International Shipping (countries outside of Australia)
Express international shipping: $60 AUD flat rate (6-27 business days).
Please note these are only estimates and delivery times cannot be guaranteed
Customs/Duties: Any duties and taxes are payable by the customer upon arrival of goods. Showroom-X cannot refund any customs fees/duties fees charged.
As an International customer you won't be charged GST when your order is being delivered to an address outside of Australia however you may be charged customs/duties on receiving your order in your country.
Typically orders under $1000 AUD are not subject to import duties, but please consult your local customs office to understand any fees your order may incur as we cannot guarantee this.
USA FREE SHIPPING OFFER (limited time)
USA International Standard: FREE
USA International Express: $25 USD
USA DHL Expedited: $40 USD
*Free shipping offer excludes bond-eye swim, and artwork products. Standard terms apply. Ends Feb 28, 2025.
New Zealand (International)
New Zealand
International Standard: $40 NZD
International Express: $60 NZD
Artwork Shipping
All artwork is wrapped and sent by our specialist shipping partner to ensure care is taken. Please enquire through the form on the individual artwork product page for a delivery quote.
Processing Time: 3-7 business days.
Delivery Time: 7-10 business days (domestic).
Local Pickup: Select artworks are available for local pick up in WA and NSW. Available upon request by contacting customer care.
Perfume Shipping
Domestic Only (Australia). Perfumes are sent via road express services as they cannot be sent via air freight. For this reason we cannot send perfumes internationally.
Reduced Carbon Footprint Method
As part of our commitment to sustainability, we’ve implemented a Dropship delivery method for certain items. This approach allows us to ship styles directly from our designers’ studios to your home, reducing the carbon footprint of your order and minimising unnecessary waste. Thank you for supporting a more eco-conscious shopping experience.
Please note: Showroom-X does not take responsibility for lost or damaged incoming parcels.
QUESTIONS?
Should you have any questions relating to the progress of your order please contact us.